What payment options do you offer?

You can order securely using the shopping cart on the website with a Visa, Mastercard or Discover card.  Make sure that the billing address you enter is the same one used for your credit card, and include the 3-digit CVV (Card Verification Value) code from the back of your card.

In addition, you may pay via your own PayPal account.

If you prefer to order by phone call 908-248-4701.  Personal checks, money orders and wire transfers are accepted and your order will be initiated once they are cleared.

Do I have to pay sales tax?

Only shipments that are delivered to addresses in New Jersey will incur 6.6% NJ sales tax.  All other orders are not taxable.

Is my credit card information secure?

Absolutely.  You can shop at rusticartistry.com with confidence.  This store uses PayPal for payments, which automatically encrypts your confidential information in transit from your computer to ours.  We use the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available);
industry leading encryption hardware and software methods and security protocols to protect customer information; and compliance with the Payment Card Industry Data Security Standard (PCI DSS).  In plain English, your information is not viewed or stored on rusticartistry.com and only passes through secure channels for processing.

PRIVACY POLICY

We are committed to protecting your privacy. We respect our customer’s privacy and confidentiality and will make every effort to protect your personal information. We want you to be assured that your personal information is kept confidential whether asking for information or placing an order. The following information is provided in order for you to understand our online information practices.

What information do we collect?

We are committed to keeping your personal information completely private. Any and all information you provide us is encrypted to ensure your information is safe and secure.  You are only asked for personal information at the time of purchase to ensure proper billing and shipping of your order. We need your name, email address, mailing address, delivery address, daytime phone numbers, and credit card number with expiration date and CVV (security) code. This way, we can process your order expediently and keep you updated concerning its status.

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.  When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing and shipping address, and/or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience – Your information helps us to better respond to your individual needs)

• To improve our website – We continually strive to improve our website offerings based on the information and feedback we receive from you

• To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs

• To process transactions for payment of your order

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

Our website encrypts your information prior to transmission over the internet using the most up to date secure socket layer (SSL) encryption technology.  All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment processor (PayPal) to be accessible only by those authorized with special access rights to such systems, and are required to keep the information confidential.  After a transaction, your private information (including credit card) will not be stored on our servers.

Do we use cookies?

A “cookie” is a small file that is stored on your computer that will enhance your browsing on most websites. Most online stores use cookies to save shopping carts, wish lists, and identify how customers found their site. We use cookies to do these same functions in order to enhance your shopping experience. Most web browsers automatically accept and maintain cookies by default. Cookies are not software. They cannot be programmed, carry viruses, or install malware on your computer. Cookies are never used to store sensitive information such as names, addresses, credit card numbers or passwords.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Rustic Artistry website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can
opt out of interest-based advertising entirely by cookie settings or
permanently using a browser plugin.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.